At Fast Shilajit, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase of our Fast Pure Himalayan Shilajit products, we are here to help you with our refund policy.
Refund Eligibility
We offer refunds on the following conditions:
Damaged or Defective Products: If your Fast Shilajit product arrives damaged or defective, please contact us within 14 days of receiving your order. We may request evidence of the damage or defect, such as photographs, to process your refund.
Incorrect Orders: If you receive an incorrect product, please notify us within 14 days of receiving your order. We will provide instructions on how to return the incorrect item and send you the correct product.
Refund Process
To initiate a refund request, please contact our customer support team at [Customer Support Email] within the eligible time frame and provide the following information:
Your order number
Description of the issue (damaged, defective, or incorrect product)
Supporting photographs or evidence (if applicable)
Our customer support team will review your request and provide you with further instructions on how to return the product.
Once we receive the returned item, we will inspect it to verify the issue.
If your request is approved, we will process your refund in the same form of payment used for the original purchase. Please allow [X] business days for the refund to be reflected in your account, as processing times may vary.
Non-Refundable Items
Please note that we cannot offer refunds on the following:
Products that are not purchased directly from Fast Shilajit. If you bought our product through a third-party retailer, please contact them for their refund policy.
Products returned without prior communication or outside of the eligible time frame.
Contact Us
If you have any questions or need further assistance with our refund policy, please feel free to contact us at [Customer Support Email].
Fast Shilajit is committed to providing you with high-quality products and excellent customer service. We appreciate your trust in our natural solutions and are dedicated to ensuring your satisfaction.